The following are permitted reasons for refusing to transport:

(1) Another Passenger is already seated in the Taxicab.

(2) The Driver has already ac- knowledged a hail from another person, and that other person is being picked up or is about to be picked up. (CAUTION: A Driver must not acknowledge the hail of one person over another in order to avoid transporting the person whose hail was not acknowledged.)

(3) The Passenger is carrying or is in possession of any article, pack- age, case or container which the Driver reasonably believes will cause damage to the Taxicab. (CAUTION: This does NOT include wheelchairs, crutches, a service animal or other mobility aid used by disabled Pas- sengers. Mobility aids must be accepted.)

(4) The Driver is discharging his last Passenger or Passengers prior to going off duty, and has already:
(i) Illuminated his “Off Duty” light, and
(ii) Transmitted or entered the appropriate data.

(5) The Driver is ending his or her work shift, and has already:
(i) Illuminated the “Off Duty” sign,
(ii) Locked both rear doors, and
(iii) Transmitted or entered the appropriate data.

(6) The Driver must take the Taxi- cab out of service for required repairs to T-PEP, and has already:
(i) Illuminated the “Off Duty” light sign or properly placed the Relief Time sign in the Taxicab,
(ii) Locked both rear doors, and
(iii) Transmitted or entered the appropriate data.

(7) The Passenger is accompanied by an animal that is not properly secured in a suitable container. (CAUTION: This does not apply to service animals accompanying people with disabilities.)

(8) The Passenger’s destination is Newark Airport or someplace in
Nassau or Westchester County, and the Driver has been operating the Taxicab for more than eight hours of any continuous 24-hour period.

(9) The Passenger is disorderly or intoxicated. (CAUTION: Drivers must not refuse to provide service solely because a disability results in annoying, offensive, or inconvenient behavior.)

(10) A Passenger asks a Driver on the airport Long Haul line for a Short Haul trip and there are Taxicabs available in the Short Haul line.

(11) A Passenger asks a Driver in the airport Short Haul line for a Long Haul trip and there are Taxicabs available in the Long Haul line.

(12) If a Passenger is smoking and has refused the Driver’s request to stop, the Driver can discharge the Passenger in a safe location. (CAUTION: The Driver must ask the Pas- senger at least twice to stop smoking before requiring him or her to leave the Taxicab.)

Category: Uncategorized

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